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FAQS

Frequently Asked Questions

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We accept PayPal, Visa, Visa Debit, MasterCard, American Express and Sezzle.

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Yes, you will receive an order confirmation email along with order tracking information.

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Yes, you will receive tracking information along with an order confirmation email.

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Please contact our support team at move@hyprmv.com and we will assist you with further processing, however, once you process your order, after this point we can not guarantee any changes can be made, or that an order can be cancelled.

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Very rarely these things happen, but if you receive a faulty or incorrect item please notify us and our team will either issue you a new one or provide you with in store credit. Contact our support team at move@hyprmv.com and we will assist you with further processing. Please refer to our Refunds & Returns Policy before submitting your request.

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In this day and age packages disappear all the time when in the hands of postal services. We want to do right by our customers so we guarantee that if you don’t receive your package we will further investigate and potentially replace the item dependant on the outcome of the investigation. For other queries regarding similar matters, please contact our support team at move@hyprmv.com and we will assist you with further processing. Please refer to our Refunds & Returns Policy before submitting your request.

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Before purchasing a product ensure you have read the provided size recommendations, we do not accept returns unless the item is unwashed, unworn and still tagged with packaging. More questions? Please contact our support team at move@hyprmv.com and we will assist you with further processing. Please refer to our Refunds & Returns Policy before submitting your request.

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Yes, our gift cards do expire after 1 year from the purchase date.

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As soon as you place your order you will receive order confirmation. Then we will issue you a unique link with your gift card code.

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Yes, we do accept returns, we have a 30-day free returns policy, which means you have 30 days after receiving your item to request a return. (This excludes sale & discounted items) for more information refer to our refunds & returns policy.

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Navigate to our Make a Return page and follow the required steps.

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Yes, we ship internationally with the exceptions of the Russian Federation, Iran, Venezuela, Pakistan, Lebanon, Syria, Bahrain, Kuwait, Kosovo and Saudi Arabia.

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Yes, we offer free worldwide shipping for orders over $100 USD.

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